AI Launch Profile
Salesforce launches Agentforce 360 as its agentic enterprise platform
Salesforce announced general availability of Agentforce 360, bringing Agentforce platform, Data 360, Customer 360 apps, and Slack into one enterprise agent system.
At a glance
Launch Snapshot
- Company
- Salesforce
- Launch date
- October 13, 2025
- Launch type
- Major Update
- Audience
- Enterprise Sales, IT Teams, Marketers, Service Teams
- Pricing
- Commercial Salesforce pricing; Agentforce capabilities and usage depend on Salesforce edition, add-ons, and contract.
- Free plan
- No
- API
- Yes
- Open weights/source
- No
Launch Context
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Verification & Sources
- Evidence state
- Recheck due
- Source links
- 2
- Freshness
- Needs recheck: checked June 8, 2026
- Last updated
- June 8, 2026
What this evidence state means
- Definition
- The claim was previously checked, but its review window expired or a material change may have invalidated it.
- Required provenance
- The prior evidence and check date are retained, together with the expiry or change signal that triggered recheck.
- Owner
- Kingy freshness queue owner and assigned editorial reviewer
- Freshness rule
- This is already outside its freshness rule. It must not be presented as current until reviewed against current evidence.
- Disputes and corrections
- Use “Suggest a correction” on the record. Kingy editorial reviews the cited evidence, records material corrections, and changes or removes the state when it is not supported.
Key source checks
Suggest a correction
Creator Coverage Next Steps
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Kingy AI Take
This was a major enterprise-agent launch because Salesforce connected AI agents to CRM data, business apps, Slack, governance, and observability.
Who it is for
Large organizations standardizing AI agents across customer-facing and internal workflows inside Salesforce and Slack.
What feels promising
Agentforce 360 has strong buyer relevance because it lives in systems enterprises already use for customer and employee workflows.
What feels unproven
Claims depend heavily on Salesforce data quality, implementation governance, and whether customers can avoid agent sprawl.
Source list
Sources
Related Kingy Links
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