Module 13: Researcher, Analyst, and Microsoft-Built Agents
Lesson 13.6: Agent Capstone: Choose the Right Agent for the Job
Lesson Promise
Build a complete agent-selection playbook for research, analysis, app work, installed agents, Agent Builder, and Copilot Studio.
Real-World Scenario
A learner must advise a team on which Copilot experience to use for ten real business requests without overpromising agent capabilities.
Core Concept
The capstone combines the module: chat versus agents, Researcher, Analyst, app-specific Copilot, built-in agents, organization-installed agents, Agent Builder, and Copilot Studio.
The best choice is not always the most powerful tool. It is the tool that fits the task, sources, risk, availability, governance, and review needs.
A world-class agent playbook includes selection criteria, rejection criteria, availability checks, data rules, review requirements, and escalation path.
Step-By-Step Workflow
- Collect ten representative business requests.
- Classify each by task type, source type, repeatability, risk, and output.
- Choose the simplest safe Copilot experience for each.
- Mark when Researcher or Analyst is appropriate.
- Mark when Agent Builder or Copilot Studio should be considered.
- Create review and governance notes for each recommendation.
Prompt Lab
Bad Prompt
Tell me which agent to use.
Better Prompt
Create a decision table that maps business requests to Copilot Chat, Researcher, Analyst, app Copilot, installed agents, Agent Builder, or Copilot Studio.
Expert Prompt
Build a complete Copilot agent-selection playbook for these business requests. For each request, include task type, data needed, sensitivity, repeatability, recommended Copilot or agent, why, what not to use, availability checks, admin/governance concerns, source boundaries, output review checklist, and escalation path.
Hands-On Exercise
Create the playbook for ten safe sample business requests.
Deliverable
An agent-selection playbook with decision table, review rules, and escalation path.
Agent Selection Review Checklist
Common Mistakes
- Using an agent because it sounds advanced instead of matching the task to the right tool.
- Treating Researcher reports, Analyst reports, or agent answers as final without reviewing sources, assumptions, and limits.
- Attaching sensitive data to an agent before checking purpose, permissions, and governance.
- Confusing built-in agents, organization-installed agents, Agent Builder agents, and Copilot Studio agents.
- Promising agent availability before checking license, admin approval, tenant controls, language, platform, and rollout.
Quiz / Checkpoint
What proves an agent recommendation is strong?
It matches task, sources, risk, availability, governance, and human review needs rather than just choosing the newest tool.
Official Sources To Verify
- Get started with agents in the Microsoft 365 Copilot app
- Get more agents in the Microsoft 365 Copilot app
- Get started with Researcher in Microsoft 365 Copilot
- Get started with Analyst in Microsoft 365 Copilot
- Build your own agent with Microsoft 365 Copilot
- Agent Builder in Microsoft 365 Copilot
- Build agents by using Agent Builder in Microsoft 365 Copilot
- Microsoft 365 Copilot Chat overview
- What Copilot license do I have