FICTIONAL TRAINING DOCUMENT | D10
Sable Orchard Learning Centre - Access and Booking
Addendum
Addendum 2 | Effective 10 September 2027
2. Cancellation and transfers
If a participant cancels at least ten calendar days before the first session, the centre refunds the course fee in full.
If a participant cancels fewer than ten calendar days before the first session, the centre refunds half the course
fee. The first session is the timing anchor for both conditions.
A transfer to a different course is allowed only if the destination course has an available place. A transfer does
not guarantee a matching teaching time or room. The registrar confirms a transfer by issuing an updated
confirmation message.
If the centre cancels the entire course, participants receive a full course-fee refund. This rule is distinct from a
participant's cancellation. The registrar sends the course cancellation notice.
A refund is processed within eight working days after the registrar approves it. Approval by the registrar starts the
processing window. The original registration date does not start it.
The addendum charges no administration fee for a permitted course transfer. An unavailable destination place
still prevents the transfer. The absence of an administration fee is not a promise of availability.
The registrar records participant cancellations under case prefix SOL-CX. Access requests use SOL-AX. Staff
choose the prefix according to the request, not according to the room being used.
All entities and events are invented. CC0 1.0.
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